BASIC
15 mins Support Time
STANDARD
60 mins Support Time
ADVANCED +
120 mins Support Time
Choose the Right Package for Your Website
Whether you’re a solo operator, a growing online business, or running a full-scale ecommerce platform, we offer website maintenance packages tailored to your setup and goals.
Designed for Australian Businesses
We proudly support websites for businesses across Canberra, Sydney, and regional Australia. Whether you use WordPress, WooCommerce, or a custom site, our maintenance services are hands-on — not just automated scripts or one-size-fits-all fixes.
If your site handles enquiries, bookings, or online sales, ongoing web maintenance isn’t optional — it’s essential.
Why Ongoing Website Support Matters
Websites break. Plugins become outdated. WordPress core updates can clash with themes or third-party tools. These issues often cause downtime, poor site speed, or broken links — and when things go wrong, it’s often urgent and costly.
Our website maintenance services are built to keep your WordPress site secure, fast, and functioning properly — with proactive updates, performance optimisation, and comprehensive security measures to protect you from cyber threats.
By investing in a maintenance package, you’re not just keeping your website up to date — you’re avoiding lost sales, improving your Google rankings, and safeguarding your business financially.
Ongoing Support You Can Count On
Our team handles regular plugin updates, security patches, software updates, and uptime monitoring — so your site stays stable, secure, and running smoothly.
We know the backend and frontend — offering support services that blend tech and marketing insight, so your site does more than just load correctly. It converts.
Let Us Take the Website Stress Off Your Plate
We’ll manage the regular maintenance, backups, and security updates. You focus on your business.
Contact us to get started — or Book a Free Consultation to match the right support package to your website needs.
FAQ — Website Support Packages
- Basic: Perfect for small or brochure-style sites. Covers basic maintenance, updates, regular backups, and security monitoring.
- Standard: Great for small businesses or ecommerce sites needing monthly content changes, on-demand support, and minor tweaks.
- Advanced: Ideal for high-traffic or WooCommerce-powered sites needing advanced performance improvements, extra support hours, and priority issue resolution.
- Text or image updates on any page of your WordPress website
- Fixing technical issues or minor bugs
- Answering questions about site performance or features
- Small code changes (under 1 hour)
- Fixing broken links or outdated content
If a task exceeds your time allowance, you can:
a) Purchase additional support hours at a discounted rateb) Wait for your maintenance plan to reset
- Custom design work
- Development of new features or advanced functionalities These require a separate quote.
Yes — but we’ll assess your setup. If performance is poor or off-peak hours aren’t optimised, we may suggest our premium hosting services (migrations from NZD 200).
Tasks are typically completed within 1–2 business days. Some delays may occur if we’re liaising with external providers or need more information.
Your card is automatically charged at the start of each month, and you’ll receive a tax invoice by email.
Absolutely. No lock-in. Just email us before your next billing cycle, and we’ll stop further payments.